Member Spotlight

Meet this month's spotlight member

Gay Kaylor
The Hershey Company

"I joined SSA in 2016 and it is clear to me that I should have joined years ago!  SSA is an excellent resource for the shareholder relations professional.  The education and networking opportunities are invaluable as we all work to keep abreast of changes in the industry.  I attended my first conference this year and came away with not only some great contacts in the industry, but a number of initiatives I am in the process of implementing." 

Click Here to learn more about Gay Kaylor.

View previous spotlighted members here.

Hot Topic

SSA’s Key Strategic Goals & Objectives for the FY 2017-2019

The SSA experienced a year of growth and success in 2016. We are excited for the future of the SSA and value our Members for their continued loyalty and support.

Recently, the Board of Directors and Executive Director participated in a multi-day Planning Meeting. A 3-year strategic plan was created with goals and objectives built upon the pillars of the SSA.

A complete listing of the SSA’s Strategic Goals & Objectives can be found by Clicking Here.

SSA Webinar

SSA October 2016 Webinars

Lessons Learned from the 2016 Annual Meeting Season- Part I: Proxy
Tuesday, October 11, 2016
1:00 p.m. - 2:00 p.m EST

Lessons Learned from the 2016 Annual Meeting Season- Part II: Annual Meeting Logistics
Tuesday, October 18, 2016
1:00 p.m. - 2:00 p.m EST

Registration Details and Additional Information Available Soon!


SSA files response to SEC Advanced Notice of Proposed Rulemaking

On Thursday, April 14, 2016, the SSA filed its response to the SEC Release No. 34-76743 Transfer Agent Regulations Comment Letter.  The SSA appreciated the opportunity to help inform the SEC on issues that are important to our Members and advocate for topics of most concern.  This project was a great team effort comprised of; SSA Board, non-board members across all sized issuers, both commercial and in-house agents, as well as service provider members.

The response can be found by clicking here. You may also read the Commission’s release by visiting the following site: https://www.sec.gov/comments/s7-27-15/s72715.shtml

SSA BOD Rings Closing Bell

SSA Board of Directors Ring the Closing Bell at the NYSE

On May 18, 2016, the SSA Board of Directors had the honor of ringing the iconic New York Stock Exchange closing bell at the end of trading on Wednesday, May 18, 2016, in celebration of the SSA’s 70th anniversary.

​Celebrations of the association's 70th anniversary will continue at the SSA's Annual Conference in Chicago on July 19-22, 2016.

SSA President's Letter - May 2016

Alvin R. Santiago

By Alvin R. Santiago, SSA President

It was a busy month of April for the SSA. In case you missed something, I will give you a quick synopsis of our month.
First off, I would like to congratulate our Jimmy R. Smith Scholarship Award Winner, Justin Mercugliano. Justin is the grandson of shareholder services veteran and longtime SSA member Peter Descovich. Our scholarship winner balances academic excellence with a love of sports and outdoors activities. He plans to enter Pennsylvania’s University of Scranton later this year with a focus on a career in nursing. The treatment he received for a head injury sustained on the rugby field was a major factor in his decision to focus on nursing as a career. “I was fortunate enough to have a nurse who specialized in concussions,” Justin recalls. “I’ve always been a hands-on person, and I enjoy helping people. When I saw how this nurse was able to help me it opened up a wide set of possibilities, in terms of a career.”
I’m sure Justin will prosper in his selected field and the SSA will be there to help in his endeavor. If you have a child or grandchild searching for scholarship opportunities please go to our website, the description of the scholarship program can be found under the “About Us” tab.
Speaking of endeavors, on April 14, 2016 we filed our response to the Securities and Exchange Commission (SEC) Advanced Notice of Proposed Rulemaking. A task that was accomplished by a team comprised of SSA Board, non-board members across all sized issuers, both commercial and in-house agents and was led by our Vice President Bernadette Maffei. The group was tasked with the opportunity to help inform the SEC on issues that are important to our Members and advocate for topics that you as Members are most concern. With only six weeks to complete our response, it was a large undertaking by this group and we are very thankful for all of their hard work. You can find the SSA response by visiting the SSA Website.
On that same date we had a webinar on Dematerialization which gave an in-depth analysis of dematerialization as told by an Issuer and Service Provider. The webinar was well attended and several engaging questions was posed to our panel. If you missed this webinar or would like to take a look at past webinars, they are accessible on the SSA website. Our next webinar will be in June. Look for details coming soon.
2016 is a year of celebration for the SSA as we celebrate its 70th Anniversary. To kick off the celebration, the SSA Board of Directors will ring the closing bell at the New York Stock Exchange on May 18th. The following day will be our luncheon at Battery Gardens Restaurant in New York City.
Our celebration of the SSA’s 70th Anniversary won’t stop there, so be on the lookout for the festivities to continue at the 2016 Annual Conference at the Fairmont Hotel in Chicago. Please check the SSA website for more information on the agenda, activities and registration for both the hotel and conference, as well as Sponsorship opportunities.
You can also find in that same section on the website a conference justification letter written by the SSA Conference Committee to help justify the SSA Annual Conference to your supervisor. Simply fill in your supervisor’s name and address and hand it to him!
 On the horizon…

  • May 19th Luncheon at the Battery Gardens Restaurant, NYC featuring an update on the NYSE from Joe Conte.
  • Be on the lookout for a survey in your email box. We are in the beginning phases of launching a Shareholder Services Certification Program
  • We want to hear from our members! If you have suggestions or comments for the SSA, Abby Cowart, SSA Executive Director is always available to take your calls. Reach out to her at 1-888-574-3288 if you have an idea or topic you would like to discuss

 As always Stay in touch, Stay informed and Always connected!
Very truly yours,
Alvin Santiago
President, Shareholder Services Association

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