Donald Gress- October 2012
Don Gress
Chief Operating Officer, Vice President & Secretary
Continental Stock Transfer & Trust Company
My Role at Continental

As Chief Operating Officer for the industry’s fourth largest Transfer Agency, I oversee Continental’s enterprise operations. My direct responsibilities include oversight of our firm’s core processing, technology platforms and online services for clients and shareholders.  Continental’s associates are among the ‘best of the best’ in the industry, so my role as liaison across our internal teams is a pleasure.  Ours is a culture of collaboration, which allows us to solve issues quickly, run efficiently and plan for the future effectively for our 1,100 issuers and the 2.5 million shareholders we serve.

Why I’m a member of the SSA

There is a genuine camaraderie among SSA’s members.  While  great networking opportunities, SSA’s events are a time to share best practices, lessons learned and huddle to discuss how to field new curveballs the industry throws at us. That’s a precious resource in this niche industry.

What I appreciate most about the SSA

I look forward to the Annual Conference and monthly events – they’re tops!  The session topics are terrific educational opportunities, but even better are the people who attend.  I’m continually appreciative of the time I spend with my industry colleagues as we focus together on industry issues, trends and emerging resources. 

About me

I’ve been part of the Continental family for 44+ years, serving in various progressively senior roles.  Prior to that, I attended Rutgers University before serving in the U.S. Army.  I’m an active member on several industry committees, including the Stock Transfer Association’s (STA) Operations Committee (former chairman), the Direct Registration System (DRS) Operational Guidelines Committee, the Lost & Stolen Securities Advisory Board.  I’ve also previously served on the SSA’s Nominating & Welcoming and Transfer Industry Liaison Committees.     


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