Collecting and using personal information
We appreciate your interest in SSA. When you visit and navigate our website and when you communicate with us via our website, we will not collect personal information about you unless you provide us that information voluntarily. From time to time, we may request personal information from you on our website in order to deliver requested materials to you, respond to your questions, or deliver a product or service. Submitting this information is strictly voluntary. Any non-public personal information that you may provide via our website will be used solely for the purpose stated on the page where it is collected.
SSA will not sell, license, transmit or disclose your personal information outside of SSA unless (a) expressly authorized by you, and necessary to enable SSA contractors or agents to perform certain functions for you or on your behalf, or (b) required or permitted by law. In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided.
By "personal information,” we mean data that is unique to you, such as your name, address, e-mail address, or telephone number.
We welcome your comments or questions about our websites and have provided e-mail boxes for that purpose. We will share your comments and questions with our representatives who are capable of addressing your questions and concerns.
Please note that your email, like most, if not all, non-encrypted Internet email communications, may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use email to communicate information to us that you consider confidential.
You should also be aware that when you visit our website, we collect certain information that does not identify you personally, but provides us with "usage data," such as the number of visitors we receive or what pages are visited most often. This data helps us to analyze and improve the usefulness of the information we provide at these websites.
Like most commercial website owners, we may use what is known as "cookie" technology. A "cookie" is an element of data that a website can send to your browser when you link to that website. It is not a computer program and has no ability to read data residing on your computer or instruct it to perform any step or function. By assigning a unique data element to each visitor, the website is able to recognize repeat users, track usage patterns and better serve you when you return to that site. The cookie does not extract personal information about you, such as your name or address.
From time to time, SSA may provide links to other websites, not owned or controlled by SSA, that we think might be useful or of interest to you. We cannot, however, be responsible for the privacy practices used by other website owners or the content or accuracy of those other websites. Links to external websites do not constitute or imply endorsement by SSA of these websites, any products or services described on these sites, or of any other material contained in them.
Changes to this statement
Also see SSA's Social Media Policy.